What Exactly Does Twilio Do?

Twilio (/ˈtwɪlioʊ/) is a cloud communications platform as a service (CPaaS) company based in San Francisco, California.

Twilio allows software developers programmatically to make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.

How does twilio make money?

Twilio clients pre-pay for services like SMS messaging, phone numbers and minutes, then draw it down

  • Voice rates. Rates change based on which country calls and texts are sent and received.
  • SMS rates. Local numbers are $1 a month, along with paying $0.0075 to receive or send a message.
  • Revenue.

How does twilio SMS work?

Twilio two-way SMS and MMS messages allow you to carry on a conversation by both sending and receiving text and multimedia messages. This can enable a contact center agent to engage in an SMS-based chat with a customer, or let customers re-schedule appointments via text and receive automated responses.

How does twilio flex work?

When you create a new Flex Project, you get $14.50 in free trial credit and a US phone number for testing. A Twilio trial lets you test incoming calls and messages without making any commitments. These projects have the same features and constraints as standard Twilio Free Trials.

How much does twilio cost?

How Twilio charges for Short Code messages

Short Code TypeMessaging Cost
USSMS: $0.0075 outbound, $0.0075 inbound; MMS: $0.02 outbound, $0.01 inbound
CanadaSMS: $0.03 outbound, $0.005 inbound
UKSMS: $0.04 outbound, $0.0075 inbound

Does Amazon own twilio?

TWILIO Shortly after Amazon announced its investment in the San Francisco cloud communication platform firm, the two companies inked a deal: Software developers using the AWS platform would now have access to Twilio’s real-time messaging service and notifications.

Is twilio free?

Twilio offers a trial to all customers who sign up, which includes a free balance for you to experiment with. When your balance is getting low, Twilio will send you an email with information to upgrade your project.

How do I receive messages on twilio?

Receive SMS and MMS Messages without Responding

  1. Login to your account at www.twilio.com/console.
  2. Click Runtime from the left-side navigation bar.
  3. Click TwiML Bins, and then select Create New TwiML Bin, or the red plus + sign button.
  4. Add a Friendly Name and some TwiML, and then click Create.

What is the difference between a text message and a SMS message?

SMS stands for Short Message Service and is the most widely used type of text messaging. With a SMS, you can send a message of up to 160 characters to another device. Longer messages are normally split up into multiple messages. MMS stands for Multimedia Messaging Service.

Is twilio SMS free?

Sending SMS and MMS Messages

When you send an SMS from your free trial phone number, it will always begin with “Sent from a Twilio trial account.” We remove this message after you upgrade. While in trial mode, you can only send messages to non-Twilio phone numbers you’ve verified with Twilio.

How does twilio billing work?

MRCs are charges that are billed to your account balance at regular monthly intervals. Twilio bills an MRC for the following products: Twilio Phone Numbers: Each Twilio phone number you purchase has a monthly charge attached. These charges may vary based on the phone number type, capabilities, and country of origin.

How much is twilio Flex?

Customers can then scale flexibly with two pricing options: $1 per active agent hour or $150 per user per month. Price includes use of the features within Flex such as instant omnichannel capabilities, a customizable user interface, WFO, and real-time reporting.

What is Flex Billing?

Flex Billing for Microsoft Exchange ActiveSync is a way for large ISPs and web hosting companies to dynamically pay for Exchange ActiveSync (EAS) without needing to pre-purchase a license pack. We will even assist with your implementation of Flex Billing to ensure its setup will benefit your company and its customers.